Delivery & Returns
We hope we've answered all your questions below but if not just reach out.
How long does shipping take?
How long does shipping take?
Standard shipping is $40 across Australia. Delivery times with Australia Post are generally:
- Metro areas: 2 – 6 business days
- Regional areas: 3 – 10 business days
If you’d like express shipping, please reach out to us directly before processing your order so we can arrange it.
For most orders over $500, standard shipping is free.
For large or fragile items, a flat $40 shipping fee applies, even if the rest of your order qualifies for free shipping.
Does my piece come in any packaging?
Does my piece come in any packaging?
All items are shipped securely in recyclable packaging to protect your product and the environment.
If your order is a gift or you would like premium packaging, we can provide gift wrapping at no extra cost.
Do you ship internationally?
Do you ship internationally?
We currently only ship within Australia, however reach out if you'd like us to provide you with a quote for international shipping.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay and Google Pay. Please note that we do not offer Afterpay or other buy-now-pay-later options.
Do you accept returns?
Do you accept returns?
We do not accept returns, exchanges, or offer refunds unless the item is faulty or damaged on arrival.
Please ensure you review your order carefully before purchase.
